/* Reset */
  html, body, div, span, object, iframe, h1, h2, h3, h4, h5, h6, p, blockquote, pre, a, abbr, acronym,
  address, code, del, dfn, em, img, q, dl, dt, dd, ol, ul, li, fieldset, form, label, legend, table, caption,
  tbody, tfoot, thead, tr, th, td { margin: 0; padding: 0; border: 0; font-size: 100%; font-family: inherit; vertical-align: baseline; outline: none; }
  html { font-size: 14px; height: 100%; }
  body { margin: 0; padding: 0; border: 0; font-family: Arial, sans-serif; background: #fff; line-height: 21px; }
  h1, h2, h3, h4, h5, h6, p, address { font-family: 'Helvetica Neue', Helvetica, arial, sans-serif; color: #272727;}
  h3 { font-size: 32px; line-height: 42px; }
  h4 { font-size: 20px; line-height: 38px; }
  h5 { font-size: 14px; color: #414141; }
  a img { border: 0; }
  p {  color: #000; margin: 0 0 21px; width: 600px; }
  a { color: #000; text-decoration: underline; }

  a:link { color: #000; }
  a:visited { color: #000; }
  a:hover, a:focus { color: #2CC068; text-decoration: underline; }
  a:active { color: #666; }

  .clear {
    clear: both;
    float: none;
  }

/**
 * Mobile slideshow
 */

.mobile_slideshow {
  width: 680px;
  height: 500px;
}

.mobile_slideshow img {
  display: none;
}

.mobile_slideshow img:first-child {
  display: block;
}

/**
 * Section formatting
 */

.topic331540 .home_topic_title,
.topic330377 .home_topic_title {
  display: none;
}

.topic322705,
.topic330377 {
  margin-bottom: 0 !important;
  border-bottom: 0 !important;
  padding-bottom: 0 !important;
}

a.anchor {
  cursor: default;
  pointer-events: none;
  text-decoration: none;
}


/**
 * Custom Cargo interventions
 */

.container {
  clear: both;
  margin: 0 auto;
  padding: 21px 0;
  position: relative;
  text-align: left;
  width: 840px;
  z-index: 9;
}

/**
 * Note
 */

#note {
  background: #f33;
  color: #fff;
  padding: 20px;
  text-align: center;
}

#note a {
  color: #fff;
  text-decoration: none;
  border-bottom: 1px solid #fff;
}

#note a:hover {
  color: #000;
  text-decoration: none;
  border-bottom: 1px solid #000;
}

#note span {
}

/**
 * Top header area and external nav
 */

#masthead {
  background: #f5f5f5;
  line-height: 29px;
}

#masthead .container {
  padding: 30px 0 0;
  z-index: 99;
}

#masthead img {
  display: block;
  float: left;
}

#external_nav {
  color: #444;
  position: absolute;
  top: 21px; right: 0;
  font-size: 12px;
}

#external_nav a {
  border-bottom: 1px solid #ccc;
  color: #999;
  padding-bottom: 2px;
  margin-left: 15px;
  text-decoration: none;
}

#external_nav a:hover {
  border-bottom: 1px solid #06f;
  color: #06f;
}

#external_nav a:active {
  color: #666;
  border-bottom: 1px solid #666;
}

.login_loading {
  margin: 0px 0 0 194px;
  z-index: 1001;
}

.login_blackout {
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  background-color: #F5F5F5;
  opacity: 0.75;
  filter:alpha(opacity=75);
  z-index: 1000;
  display: none;
}

.login_container {
    width: 840px;
    margin: 0 auto;
    padding-top: 30px;
}

.login_logo {
  float: left;
}

/**
 * Search area
 */

#search_area {
  background: #f5f5f5;
  border-bottom: 2px solid #ddd;
  margin: 0 0 0 0;
  height: 65px;
  position: relative;
}

  #search_area .container {
    height: 65px;
    margin-bottom: 2px;
    padding: 0;
  }
    
  #nav {
      list-style: none;
      margin: 0;
      padding: 0;
  }
  
    #nav a {
        color: #000000;
        display: inline-block;
        font-weight: bold;
        font-size: 12px;
        margin-right: 29px;
        text-decoration: underline;
    }
    
     #nav a:hover {
      color: #08C365;
     }
     
     #nav a:active {
      color: #999;
     }

  /* Search */

  .SearchBox {
    border-bottom: 1px dashed #ddd;
    position: relative;
  }

  #support-search {
    width: 840px;
    margin: 0 auto;
    position: relative;
  }

  .SearchBox #q {
    background: #fff url(http://collectiveperception.com/external/support/searchicon.gif) no-repeat 0 24px;
    font-size: 18px;
    font-family: Arial, sans-serif;
    border: 0;
    padding: 20px 0 18px 22px;
    line-height: 19px;
    outline: none;
    position: relative;
    outline-width: 0;
    width: 817px;

    -border-radius: 3px;
    -moz-border-radius: 3px;
    -webkit-border-radius: 3px;
  }

  #question-mask {
    color: #777;
    position: absolute;
    font-size: 18px;
    line-height: 20px;
    font-family: Arial, sans-serif;
    top: 22px; left: 22px;
    white-space: nowrap;
    overflow-x: hidden;
    overflow-y: hidden;
    display: block;
    text-overflow: ellipsis;
  }

  .SearchBox #support-search-submit {
    display: none;
    background: #2cc068;
    color: #FFF;
    cursor: pointer;
    position: absolute;
    right: 0;
    top: 0;
    padding: 0;
    width: 123px;
    height: 38px;
    border: 0;
    margin: 0;
    text-transform: uppercase;
    font-size: 13px;
    font-weight: bold;
    -moz-border-radius: 3px;
    -webkit-border-radius: 3px;
    text-overflow: ellipsis;
    white-space: nowrap;
    overflow: hidden;
  }

  a.new_question {
    border-bottom: 1px solid #000;
    padding-bottom: 2px;
    display: inline-block;
    text-decoration: none;
    font-size: 18px;
    position: absolute;
    right: 0;
    top: 20px;
  }

  a.new_question:hover {
    border-bottom: 1px solid #2CC068;
  }

  a.new_question:active {
    border-bottom: 1px solid #999;
  }

  .search_container {
    width: 840px;
    margin: 0 auto;
    position: relative;
  }

.section_title {
  display: block;
  color: #000;
  font-weight: bold;
  font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif;
  font-size: 48px;
  line-height: 1.2;
  margin: 40px auto 10px;
  width: 840px;
}

.section_title span {
  display: block;
  line-height: 1.6;
  color: #000;
  width: 700px;
  font-weight: normal;
  margin: 15px 0 0 0;
  font-size: 12px;
  font-family: Menlo, monospace;
}

.section_title a {
  color: #000;
}

.section_title a:hover {
  background: #ff0;
}

.section_title a:active {
  background: #000;
  color: #fff;
}

/**
 * Index page
 */

.index_section {
  float: left;
  height: 105px;
  margin-top: 42px;
  text-align: center;
  width: 400px;
}

.index_section:first-child {
  margin-right: 40px;
}

.index_section.last {
  margin-top: 63px;
  margin-left: 220px;
}

.index_section a {
  color: #999;
  display: block;
  font-family: Menlo, monaco, monospace;
  font-size: 11px;
  line-height: 18px;
  text-decoration: none;
}

.index_section a:hover {
  color: #666;
}

.index_section a:hover span {
  border-bottom: 1px solid #ccc;
}

.index_section a:active span {
  border-bottom: 1px solid #ccc;
  color: #666;
}

.index_section a span {
  border-bottom: 1px solid transparent;
  color: #000;
  display: inline-block;
  font-size: 32px;
  line-height: 42px;
  font-family: 'Helvetica Neue', Helvetica, arial, sans-serif;
  font-weight: bold;
  margin-bottom: 20px;
}

.index_description {
  clear: both;
  display: none;
  color: #000;
  padding-top: 60px;
  text-align: center;
}

.index_description a {
  color: #2cc068;
  padding-bottom: 2px;
  text-decoration: none;
}

.index_description a:hover {
  border-bottom: 1px solid #2cc068;
}
    
/**
 * All the rest
 */

.index_title span {
  font-family: sans-serif;
  font-size: 14px;
  line-height: 1.6;
  margin-bottom: 50px;
  display: block;
}

  /* Flash Messages */

  #flash {
    font-size: 20px;
    text-align: center;
    display: none !important;
  }

  .flash_notice {
    display: none !important;
  }

  .flash_html {
    display: inline;
  }

  .flash_ajax{
    display:block;
    margin:0 auto 0 -200px;
    position:fixed;
    top:0px;
    left:50%;
    width:400px;
    z-index:1003;
    color:#222;
  }

  .flash_html div, .flash_ajax div {
    text-align: center;
    font-size: 14px;
    margin: 0px auto;
    width: 400px;
    padding: 5px 40px;
    background-color: #FFFDD7;
    border-bottom: 3px solid #FDFBA8;
    border-left: 3px solid #FDFBA8;
    border-right: 3px solid #FDFBA8;
    -moz-border-radius-bottomleft: 5px;
    -moz-border-radius-bottomright: 5px;
    -webkit-border-bottom-left-radius: 5px;
    -webkit-border-bottom-right-radius: 5px;
  }

  .flash_ajax div.flash_error,
  .flash_html div.flash_error,
  .flash_ajax div.flash_critical,
  .flash_html div.flash_critical {
    border-color: #FF0000;
    background-color: #FFBABA;
  }

  /* Portal Wrappers */

  .wrapper {
    margin: 0 auto;
    width: 840px;
  }

  #company-support-portal {
    padding: 0 0 30px;
  }

  /* Breadcrumbs */

  #breadcrumbs {
    display: none;
    color: #ccc;
    font-size: 11px;
    font-family: Menlo, monaco, monospace;
    margin: 0 0 46px;
  }

  #breadcrumbs a {
    color: #ccc;
  }

  #breadcrumbs a:hover {
    color: #000;
    text-decoration: underline;
  }

  #breadcrumbs a:active {
    color: #666;
  }

  a#post_public_question {
    float: left;
    margin-left: 85px;
  }

  /* Portal Company Header */

  #company-header {
    background: #333;
    padding: 12px 0;
  }

  #company-header h1 {
    background: url('{{ "/images/portal/portal-icon.png" | portal_image_url: image_asset_host }}') 0 center no-repeat;
    color: #FFF;
    font-size: 25px;
    padding: 0 0 0 35px;
    float: left;
  }

  #company-header a {
    color: #FFF;
  }

  #company-header a:hover {
    color: #999;
    text-decoration: none;
  }

  #customer-account {
    display: inline-block;
    clear: both;
    margin-left: 30px;
    color: #000;
  }

  #customer-account span {
    font-weight: bold;
  }

  #customer-account a {
    border-bottom: 1px solid #000;
    color: #000;
    font-weight: bold;
    margin-left: 0;
  }

  #customer-account a:hover {
    
  }

  #customer-account a.login_button {
    background: #fff;
    border: 2px solid #ddd;
    padding: 5px 10px;

    border-radius: 3px;
    -moz-border-radius: 3px;
    -webkit-border-radius: 3px;
  }

  /* Portal Support Header */

  #support-header {
    background: #E5E5E5;
    border-bottom: 1px solid #ACACAC;
    margin: 0 0 30px;
    padding: 20px 0;
  }

  #support-header .wrapper {
    position: relative;
  }

  #support-header h2 {
    font-size: 32px;
    text-shadow: 0 1px 0 #FFF;
  }

  /* Support Side Column */

  #support-side {
    float: left;
    margin: 0 0 0 20px;
    width: 230px;
  }

  #support-side .content {
    margin: 0 0 40px;
  }

  #support-side h3 {
    border-bottom: 1px solid #ccc;
    margin: 0 0 30px 0;
    padding: 0 0 20px 0;
  }

  #support-side ul {
    list-style: none;
  }

  #support-side li {
    margin: 0 0 5px;
  }

  /* Support Side Column Twitter */

  #tweets .tweet_avatar {
    display: none;
  }

  #tweets .tweet_time a {
    color: #999;
    display: block;
  }

  #tweets li {
    margin: 0 0 20px;
    line-height: 18px;
  }

  /* Support Main Column */

  #support-main {
    clear: both;
    margin: 0px auto 0 ;
    width: 840px;
  }

  #support-main.ticket,
  #support-main.new_question {
    padding-top: 42px;
  }

  #support-main .support-body {
    background: #FFF;
  }

  .content {
    position: relative;
    width: 560px;
  }

  #support-main .content {
    margin-top: 0;
  }

  #support-main .content.dashboard {
    border-top: 0;
    width: 840px;
  }

  /* Support Main Column Headers */

  #support-main h3 {
    margin: 60px 0 30px 0;
    padding: 0;
  }

  #support-main .dashboard h3 {
    display: none;
  }

  #support-main .article .title {
    border-bottom: 0;
    margin: 60px 0 30px 0;
    padding: 0;
  }

  #support-main h4 {
    margin: 0 0 30px;
  }

  #support-main h5 {
    margin: 0 0 9px;
  }

  #support-main h5 a {
    background: #EEE;
    color: #666;
    font-size: 12px;
    padding: 3px 7px;
    margin: -2px 0 0 9px;
    position: absolute;
    text-decoration: none;
    -moz-border-radius: 24px;
    -webkit-border-radius: 24px;
  }

  /* Dashboard */

  #support-main.home {
    margin: 60px auto 0;
    width: 840px;
  }

  .home_topic_title {
    margin: 0 0 -2px -3px;
  }

  .home_topic_title a {
    background: #ff0;
    padding: 2px 3px 2px 3px;
    color: #000;
    text-decoration: none;
    font-size: 14px;
  }

  .home_topic_title a:hover {
    background: #000;
    color: #fff;
    text-decoration: none;
  }

  a.view_all_topics {
    display: none;
  }

  #support-main .dashboard h5 a:hover {
    text-decoration: none;
    color: #FFF;
    background: #254689;
  }

  #support-main .dashboard td {
    border-bottom: 1px solid #CCC;
    padding: 20px 0 10px;
  }

  #support-main .dashboard .row1 td {
    padding: 0 0 10px;
  }

  #support-main .dashboard .last td {
    border-bottom: none;
  }

  #support-main .dashboard .topic {
    border-bottom: 2px solid #ddd;
    clear: both;
    line-height: 38px;
    margin: 0 0 42px 0;
    padding: 0 0 42px 0;
  }

  #support-main .dashboard .topic:nth-child(3n+3) {
    margin-right: 0;
  }

  #support-main .dashboard .topic ul {
    clear: both;
    list-style: none;
    line-height: 34px;
  }

  #support-main .dashboard .topic li {
    margin: 0 0 0;
    padding: 0 0 0 0;
    margin: 0 35px 0 0;
    float: left;
    width: 245px;
  }

  #support-main .dashboard .topic:after {
    content: "";
    display: table;
    clear: both;
  }

  #support-main .dashboard .topic li a {
    border-bottom: 1px solid #ddd;
    padding-bottom: 4px;
    font-size: 14px;
    text-decoration: none;
    color: #000;
    position: relative;
  }

  #support-main .dashboard .topic li a:hover {
    border-bottom: 1px solid #2CC068;
    color: #2CC068;
    z-index: 9;
  }

  #support-main .dashboard .topic li a:active {
    border-bottom: 1px solid #ccc;
    color: #ccc;
  }

  #support-main .dashboard .topic li.featured a {
    background: #FAFBCA;
    font-weight: bold;
  }

  #support-main .dashboard .topic li p {
    font-size: 11px;
    color: #999;
    width: 200px;
    white-space: normal;
  }

  #support-main .dashboard h5 {
    height: 16px;
    padding: 0;
  }

  #support-main .dashboard h5.questions {
    background-position: 0 -109px;
  }

  .questions_nav {
    border-bottom: 1px dotted #ccc;
    line-height: 42px;
    margin: 0 auto;
    width: 840px;
  }

  .questions_nav a {
    color: #2CC068;
    font-weight: bold;
    text-decoration: none;
  }

  .questions_nav a:hover {
    color: #000;
  }

  /* Article Lists */

  #support-main .articles ul {
    margin-top: 40px;
    list-style: none;
  }

  #support-main .articles h4 {
    margin: 0;
    font-weight: normal;
  }

  #support-main .articles li {
    border-bottom: 1px solid #ddd;
    padding: 0;
    position: relative;
    width: 840px;
  }

  #support-main .articles li:first-child {
    border-top: 1px solid #ddd;
  }

  #support-main .articles h4 a {
    display: block;
    text-decoration: none;
    padding: 15px 0 0 0;
  }

  #support-main .articles h4 a:hover span.highlight {
    background: none !important;
  }

  #support-main .articles li.article {
    
  }

  #support-main .articles li.question.featured {
    background-position: 0 -138px;
  }

  #support-main .articles li.article.featured {
    background-position: 0 -415px;
  }

  #support-main .articles li.featured h4 a {
    font-weight: bold;
    background: #FAFBCA;
  }

  #support-main .articles li p {
    font-size: 12px;
    margin: 0 0 16px 0;
    color: #666;
    width: 670px;
  }

  #support-main .articles .condensed {
    background: #FFFDF4;
    border: 1px solid #E3DEBF;
    margin: 0 0 30px;
    padding: 20px 20px 0;
    -moz-border-radius: 4px;
    -webkit-border-radius: 4px;
  }

  #support-main .articles .condensed li {
    margin: 0;
    padding: 0;
  }

  #support-main .articles .condensed h4 {
    font-size: 15px;
  }

  #support-main .articles .condensed p {
    margin: 0 0 20px 30px;
    color: #777;
  }

  #support-main .articles .condensed a {
    margin: 0 0 20px 30px;
  }

  /* Article List Metas */

  #support-main #search-results .meta,
  #support-main .articles .meta {
    font-family: Menlo, monaco, monospace;
    font-size: 11px;
    color: #ccc;
    margin: 0;
  }

  #support-main .articles .meta {
    display: none;
  }

  #support-main .articles .meta .answered {
    color: #2CC068;
    margin: 0 15px 0 0;
  }

  #support-main .articles .meta .count,
  #support-main .articles .meta .date,
  #support-main .question-details .meta .name {
    margin: 0 15px 0 0;
  }

  #support-main.success {
    text-align: center;
    padding-top: 42px;
  }

 #support-main.success .content  {
  width: auto;
 }

 #support-main.success .content a {
  color: #999;
 }

 #support-main.success .content a:hover {
    color: #2CC068;
 }

 #support-main.success .content a:active {
    color: #666;
 }

  /* Article List Toggles */

  #toggle {
    height: 40px;
    position: absolute;
    bottom: 0; left: 0;
  }

  #toggle div {
    display: inline-block;
    margin: 0 0 0 0;
  }

  #toggle a {
    background: #fefefe;
    border-left: 2px solid #ddd;
    border-top: 2px solid #ddd;
    border-right: 2px solid #ddd;
    display: block;
    float: left;
    color: #000;
    line-height: 34px;
    height: 33px;
    font-size: 12px;
    margin-top: 5px;
    margin-left: -2px;
    padding: 0 20px;
    font-weight: bold;
    text-decoration: none;
    position: relative;
    z-index: 9;
    -webkit-border-top-left-radius: 2px;
    -webkit-border-top-right-radius: 2px;
    -moz-border-radius-topleft: 2px;
    -moz-border-radius-topright: 2px;
    border-top-left-radius: 2px;
    border-top-right-radius: 2px;
  }

  #toggle a:hover {
    color: #06f;
    text-decoration: none;
  }

  #toggle .active, 
  #toggle a.active:hover {
    background: #fff;
    border-bottom: 2px solid #fff;
    line-height: 45px;
    font-weight: normal;
    color: #06f;
    height: 38px;
    margin-top: 0;
    margin-bottom: -2px;
    -webkit-border-top-left-radius: 3px;
    -webkit-border-top-right-radius: 3px;
    -moz-border-radius-topleft: 3px;
    -moz-border-radius-topright: 3px;
    border-top-left-radius: 3px;
    border-top-right-radius: 3px;
  }

  #toggle a.new_question {
    background: #fff;
    border: 2px solid #eee;
    border-bottom: 0;
    margin-top: 30px;
    float: left;
  }

  /* Page Title */

  #support-main .title {
    border-bottom: 1px solid #CCC;
    margin: 0 0 20px 0;
    padding: 0 0 20px 0;
  }

  #support-main .title h3 {
    margin: 0;
    padding: 0;
    width: 670px;
    border: 0;
  }

  #support-main .title .meta {
    font-size: 11px;
    font-family: Monaco, menlo, monospace;
    color: #ccc;
    margin: 0;
    font-weight: bold;
  }

  #support-main .article .title .meta {
    display: none;
  }

  /* Article View & Question View */

  #support-main .article-content h1,
  #support-main .article-content h2,
  #support-main .article-content h3,
  #support-main .article-content h4,
  #support-main .article-content h5,
  #support-main .answer-details h1,
  #support-main .answer-details h2,
  #support-main .answer-details h3,
  #support-main .answer-details h4,
  #support-main .answer-details h5, {
    margin: 0 0 20px;
  }

  #support-main .article-content h1, #support-main .answer-details h1 {
    font-size: 22px;
    line-height: 32px;
  }

  #support-main .article-content h2, #support-main .answer-details h2 {
    font-size: 20px;
  }

  #support-main .article-content h3, #support-main .answer-details h3 {
    font-size: 18px;
  }

  #support-main .article-content h4, #support-main .answer-details h4 {
    font-size: 16px;
  }

  #support-main .article-content h5, #support-main .answer-details h5 {
    font-size: 15px;
  }

  #support-main .article-content ul, ol, #support-main .answer-details ul, #support-main .answer-details ol {
    margin-left:15px;
    margin-top: 21px;
  }
  #support-main .article-content p {
    margin:0;
  }
  #support-main .article-content blockquote, #support-main .article-content q,
  #support-main .answer-details blockquote, #support-main .answer-details q {
    margin: 0.80em 0 0.80em 20px;
    border-top: 1px solid #ddd;
    border-bottom: 1px solid #ddd;
    quotes: "" "";
  }
  #support-main .article-content blockquote p, #support-main .article-content q p,
  #support-main .answer-details blockquote p, #support-main .answer-details q p {
    margin: 0;
    padding: 0.80em;
    color: #666;
    background: inherit;
  }

  /* Article View Attachments */

  #attachments {
    border-bottom: 1px solid #CCC;
    padding: 0 0 20px;
    margin: 20px 0 0;
  }

  #attachments strong {
    background: url('{{ "/images/attachment.png" | portal_image_url: image_asset_host }}') -1px 0 no-repeat;
    display: block;
    margin: 0 0 10px;
    padding: 0 0 0 16px;
  }

  #attachments ul {
    list-style: none;
  }

  /* Article View Rating */

  #rate_article_container {
    margin: 20px 0 0 0;
    display: none !important;
  }

  #rate_article div {
    color: #265007;
    float: left;
    width: 100%;
    margin: 0 0 6px;
    font-style: italic;
    height: 1%;
  }

  #rate_article_container a {
    background: url(http://collectiveperception.com/external/support/support-arrow.gif) center 4px no-repeat;
    overflow: hidden;
    width: 20px;
    height: 16px;
    overflow: hidden;
    border: 1px solid #ccc;
    text-indent: -999px;
    margin: -2px 5px 0 0;
    width: 5px;
    -moz-border-radius: 4px;
    -webkit-border-radius: 4px;
  }

  #rate_article_container .rate-link-down {
    color: #9b0909;
  }

  #rate_article_container .rate-link-down a {
    background-position: center -28px;
  }

  #rate_article_container span {
    float: left;
  }

  /* Question View */

  #support-main .question {
    border-top: 0;
    padding: 60px 0 0 0;
  }

  #support-main .question .question-body {
    border-bottom: 0px dotted #ddd;
    margin: 0 0 42px;
    position: relative;
  }

  #support-main .question .gravatar-wrapper {
    position: absolute;
    top: 0; left: 0;
  }

  #support-main .question-body .gravatar-wrapper {
    top: 10px;
  }

  #support-main .question .gravatar-wrapper img {
    width: 46px!important;
    height: 46px !important;
  }

  #support-main .question .gravatar-wrapper.agent {
    display: block;
  }

  #support-main .question .gravatar {
    float: left;
  }

  #support-main .question .question-details {
    margin: 0 0 0 67px;
  }

  #support-main .question .question-details h3 {
    display: inline-block;
    border: 0;
    margin: 0 0 0 0;
    padding: 0;
    text-overflow: ellipsis;
    overflow: hidden;
    width: 650px;
  }

  #support-main .question .question-details .meta {
    color: #ccc;
    font-family: Menlo, monaco, monospace;
    font-size: 11px;
    margin-bottom: 21px;
  }

  #support-main .question .meta {
    
  }

  /* Question Answers */

  #support-main .question .replies {
    padding: 0 0;
    margin: 0 0 20px;
  }

  #support-main .question .replies h4 {
    border-bottom: 1px solid #ddd;
    font-size: 15px;
    margin: 0;
    padding: 10px 0;
    text-transform: uppercase;
  }

  #support-main .question .replies.agents h4 {
    background: url('{{ "/images/portal/check.png" | portal_image_url: image_asset_host }}') 0 center no-repeat;
    padding: 10px 0 10px 20px;
  }

  #support-main .question .replies.agents .reply {
    background: #FFF;
    padding: 20px 0 0;
  }

  #support-main .question .reply {
    margin: 0 0 21px;
    height: 1%;
    padding: 0;
    position: relative;
  }

  .code_note {
    margin-top: 20px;
    width: 350px;
    font-size: 11px;
    font-family: Menlo, monaco, monospace;
    color: #999;
  }

  .code_note span {
    background: #ff0;
    color: #000;
  }

  .article-content pre {
    width: 670px;
  }

  #support-main .question .reply pre {
    width: 605px;
  }

  #support-main .question .answer-details {
    padding: 0 0 0 67px;
  }

  #support-main .question .answer-details .meta {
    float: left;
    width: 100%;
    margin-top: -4px;
    margin-bottom: 21px;
  }

  #support-main .question .answer-details .meta span:first-child {
    font-weight: bold;
    float: left;
  }

  #support-main .question .answer-details .meta span.date,
  #support-main .question .answer-details .meta span.date-short {
    clear: both;
    float: none;
    display: block;
    font-size: 11px;
    color: #ccc;
    font-family: Menlo, Monaco, Monospace;
  }

  .answer-body {
    clear: both;
  }

  #support-main .question .answer-details .answer-body {
    margin-bottom: 20px;
  }

  /* Question View Rating */

  #support-main .question .answer-rating {
    border: 1px solid #ccc;
    line-height: 16px;
    border: 3px solid #ccc;
    font-size: 11px;
    font-family: Menlo, monaco, monospace;
    height: 15px;
    position: absolute;
    top: 62px; left: 0;
    margin: 0 0 0 0;
    text-align: center;
    width: 44px;
  }

  #support-main .question .answer-rating div {
    height: 16px;
  }

  #support-main .question .answer-rating span {
    
  }

  .rating-false .score {
    color: #666;
    margin-left: 15px;
  }

  #support-main .question .answer-rating a {
    background-color: #d2d2d2;
    background-repeat: no-repeat;
    background-image: url(http://collectiveperception.com/external/support/voting.gif);
    width: 17px; height: 17px;
    display: block;
    padding: 0;
    color: #fff;
    font-size: 12px;
    text-indent: -9999px;
    position: absolute;
    top: -1px; left: -1px; bottom: 0;
    z-index: 99;
    text-decoration: none;
    overflow: hidden;
  }

  #support-main .question .answer-rating a:hover {
    background-color: #2CC068;
  }

  #support-main .question .answer-rating a:active {
    background-color: #666;
  }

  #support-main .question .answer-rating a.increment {
    background-position: -27px 5px;
  }

  #support-main .question .answer-rating a.decrement {
    display: none;
    background-position: 3px 3px;
    right: 0;
  }

  #support-main .question .dialog {
    display: none;
  }

  #support-main .question .answer-rating {
    border: 1px solid #ccc;
  }

  x#support-main .question .rating-true.score-positive div {
    background: #2CC068;
    color: #fff;
  }

   #support-main .question .score-positive {
    color: #666;
  }

  #support-main .question .rating-true .score {
    
  }

  #support-main .question .rating-true .dialog {
    display: inline-block;
    display: none;
    color: #ccc;
    font-family: Menlo, monaco, monospace;
    font-size: 10px;
    text-transform: uppercase;
  }

  #support-main .question .score-negative {
    color: #999;
  }

  /* Question View Form */

  #support-main .question #form {
    border-top: 1px solid #e5e5e5;
    padding-top: 42px;
    clear: both;
    width: 670px;
  }

  #support-main .question #form .input-block {
    margin: 0 0 0 0;
  }

  #support-main .question .form-notice {
    border-top: 1px solid #DDD;
    margin: 0 20px 20px;
    padding: 15px 0 0 0;
  }

  #support-main .question #form h4 {
    font-size: 16px;
    margin: 0 0 21px;
    padding: 0;
  }

  #form .input-block input[type=text],
  #form .input-block textarea {
    background: #fff;
    border: 2px solid #ddd;
    outline: 0;
    font-family: Arial, sans-serif;
    font-size: 14px;
    line-height: 21px;
    margin: 0;
    padding: 5px;
    width: 610px;

    -border-radius: 3px;
    -moz-border-radius: 3px;
    -webkit-border-radius: 3px;
  }

  /* Pre Create Headers */

  #support-main .pre-create h4 {
    margin: 0 0 30px 0;
  }

  #support-main .pre-create ul h4 {
    margin: 0;
  }

  /* Support Forms */

  #form .label {
    display: block;
    font-family: Menlo, Monaco, monospace;
    color: #999;
    font-size: 11px;
    margin: 0 0 5px;
  }

  #form .label span {
    color: #ccc;
  }

  #form .input-block input[type=text],
  #form .input-block textarea {
    /*display: block;*/
    margin: 0 0 20px;
    width: 658px;
  }

  #form .input-block textarea {
    height: 200px;
  }

  #form .input-block select {
    margin: 0 0 20px;
  }

  #form .input-button input {
    background: #2CC068;
    border: 0;
    font-family: Arial, sans-serif;
    color: #FFF;
    font-size: 14px;
    font-weight: bold;
    padding: 5px 15px;
    border-radius: 3px;
    -moz-border-radius: 3px;
    -webkit-border-radius: 3px;
    cursor: pointer;
  }

  #form .input-button input:hover {
    background: #000;
   -moz-box-shadow: 0px 1px 3px #999;
   -webkit-box-shadow: 0px 1px 3px #999;
    box-shadow: 0px 1px 3px #999;
  }

  #form .input-button input:active {
    background: #666;
    color: #fff;
    -moz-box-shadow: inset 0px 1px 4px #212121;
    -webkit-box-shadow: inset 0px 1px 4px #212121;
    box-shadow: inset 0px 1px 4px #212121;
  }

  #form .input-button .disabled {
    background-position: 0 -38px;
  }

  #form .input-button img {
    display: none;
    margin: 7px 0 0 5px;
    position: absolute;
  }

  #form label.invalid {
    color: red;
    display: inline-block;
    margin: -20px 0 20px 0;
  }

  /* Pagination */

  #paginate_block {
    margin: 0;
    position: auto;
    width: 100%;
  }

  #paginate_block .pagination {
    background-color: #FFF;
    font-size: 18px;
    color: #ccc;
    height: auto;
    margin: 0;
    padding-top: 0;
    position: auto;
    width: 840px;
  }

  #paginate_block .pagination span,
  #paginate_block .pagination a,
  #paginate_block .pagination em {
    display: inline-block;
    margin: 0 5px;
  }

  #paginate_block .pagination em {
    font-style: normal !important;
  }

  #paginate_block .pagination a {
    color: #999;
    text-decoration: none;
  }

  #paginate_block .pagination a:hover {
    color: #2CC068;
  }

  #paginate_block .pagination a:active {
    color: #666;
  }

  #paginate_block .current {
    color: #000;
  }

  .next_page,
  #paginate_block .pagination a.next_page
  .previous_page,
  #paginate_block .pagination a.previous_page {
    font-weight: normal !important;
  }

  .disabled {
    display: none !important;
  }

  

  /* Footer */

  #footer {
    display: block;
    clear: both;
    width: 840px;
    margin: 0 auto;
    color: #ccc;
    font-family: Menlo, monaco, monospace;
    font-size: 10px;
    padding: 80px 0 30px;
  }

  #footer a {
    color: #ccc;
    text-decoration: none;
  }

  .highlight{
    background-color: #ff0;
  }

  /* Modals */

  #modal-screen {
    background: rgba(0, 0, 0, 0.2);
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 200;
  }

  #modal {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: 300;
  }

  #modal .inner {
    background: rgba(0,0,0,0.4);
    width: 700px;
    left: 50%;
    top: 50%;
    margin: -230px 0 0 -350px;
    position: absolute;
    padding: 5px;
    -moz-border-radius: 7px;
    -webkit-border-radius: 7px;
  }

  #modal .inner h1 {
    text-align: center;
    font-size: 27px;
    padding: 25px 0 0;
  }

  #modal .inner p.subheader {
    font-size: 18px !important;
    color: #767676 !important;
    text-align: center;
    margin: 4px 0 30px 0;
  }

  #modal .inner .input-button {
    text-align: center;
    padding: 0 0 30px;
    font-size: 12px;
    font-weight: bold;
  }

  #modal .inner .input-button input {
    margin: 0 0 0 10px;
  }

  #modal .inner .note {
    text-align: center;
    color: #616161;
    margin: 0 0 20px 0 !important;
    font-size: 15px;
    font-style: italic;
  }

  #modal .main {
    background: #FFF;
    -moz-border-radius: 5px;
    -webkit-border-radius: 5px;
  }

  #modal .close {
    float: right;
    margin: -16px -16px 0 0;
  }

  /* Auto Completion */

  .ui-corner-all {
    -moz-border-radius: auto;
   -webkit-border-radius: auto;
    border-radius: auto;
  }

  .ui-menu {
    padding: 0 !important;
  }

  .ui-autocomplete {
    background: #fff;
    border: 2px solid #ddd;
    margin: 20px 0 0 0 !important;
    width: 836px !important;
    font-family: Arial, sans-serif;
    list-style: none;
    margin: 0;
    z-index: 999 !important;

    -moz-border-radius: 3px;
    -webkit-border-radius: 3px;
    border-radius: 3px;
  }

  .ui-menu .ui-menu-item a {
    padding: 21px 21px 0 21px;

    -moz-border-radius: 0;
    -webkit-border-radius: 0;
    border-radius: 0;
  }

  .ui-autocomplete a {
    padding: 9px;
    cursor: pointer;
    display: block;
  }

  .ui-autocomplete a:hover,
  .ui-autocomplete a.ui-state-hover {
    text-decoration: none;
  }

  .ui-state-hover, .ui-widget-content .ui-state-hover, .ui-widget-header .ui-state-hover, .ui-state-focus, .ui-widget-content .ui-state-focus, .ui-widget-header .ui-state-focus {
    background: none;
    border-bottom: 1px solid transparent;
    border-top: 1px solid transparent;
    border-left: 1px solid #ccc;
    border-right: 1px solid #ccc;
    color: #000;
  }

  .ui-state-hover .article-autocomplete-subject {
    background: #ff0;
  }

  .ui-autocomplete li:first-child a {
    -moz-border-radius: 3px 3px 0 0;
    -webkit-border-top-left-radius: 3px;
    -webkit-border-top-right-radius: 3px;
  }

  .ui-autocomplete li:last-child a {
    padding-bottom: 21px;
    -moz-border-radius: 0 0 3px 3px;
    -webkit-border-bottom-left-radius: 3px;
    -webkit-border-bottom-right-radius: 3px;
  }

  .ui-autocomplete .KbArticle,
  .ui-autocomplete .QnaThread {
    background: url('{{ "/images/portal/icon-types-small.png" | portal_image_url: image_asset_host }}') 0 4px no-repeat;
    display: block;
    padding: 0;
    overflow: hidden;
  }

  .ui-autocomplete .QnaThread {
    background-position: 0 -106px;
  }

  .ui-autocomplete .article-autocomplete-subject {
    display: inline-block;
    font-weight: bold;
    font-size: 14px;
  }

  .ui-autocomplete .article-autocomplete-body {
    display: block;
    font-size: 12px;
    width: 560px;
    color: #999;
  }

  /* Get Satisfaction Styles */
  .gs-idea {
    background: url('{{ "/images/portal/getsatisfaction/idea_mini.png" | portal_image_url: image_asset_host }}') 0 0 no-repeat !important;
    background-position: 0px 1px;
  }

  .gs-question {
    background: url('{{ "/images/portal/getsatisfaction/question_mini.png" | portal_image_url: image_asset_host }}') 0 0 no-repeat !important;
    background-position: 0px 1px;
  }

  .gs-praise {
    background: url('{{ "/images/portal/getsatisfaction/praise_mini.png" | portal_image_url: image_asset_host }}') 0 0 no-repeat !important;
    background-position: 0px 1px;
  }

  .gs-update {
    background: url('{{ "/images/portal/getsatisfaction/update_mini.png" | portal_image_url: image_asset_host }}') 0 0 no-repeat !important;
    background-position: 0px 1px;
  }

  .gs-problem {
    background: url('{{ "/images/portal/getsatisfaction/problem_mini.png" | portal_image_url: image_asset_host }}') 0 0 no-repeat !important;
    background-position: 0px 1px;
  }

  .gs_search_result {
    width:100% !important;
  }

  #gs_Sidebar_Results .tweet_time, .gs-search-result {
    padding-left: 20px;
  }

  #gs_search_title h5 {
    font-size:20px;
    border-bottom:1px solid #DDDDDD;
    margin:0 0 20px;
    padding:0 0 20px;
  }

  #question-best-answer {
  border: 1px solid #ddd;
  background: #FFF;
  border-radius: 5px;
  margin: 0 0 25px 70px;
  -moz-border-radius: 5px;
  -webkit-border-radius: 5px;
  padding: 20px 20px 0;
  }

 #support-main .agent-answer-label {
  background: #ccc;
  display: block;
  float: left;
  color: #fff;
  font-weight: normal;
  line-height: 14px;
  font-family: Menlo, monoaco, monospace;
  font-size: 10px;
  margin: 3px 0 0 10px;
  padding: 2px 3px 0;
 }

 #support-main #question-best-answer .reply {
  height: 1%;
  margin: 0;
  overflow: hidden;
  padding: 0;
  position: relative;
 }

#support-main .best-answer-green {
  position: absolute;
  right: 0;
  background: url('{{ "/images/portal/check.png" | portal_image_url: image_asset_host }}') 0 center no-repeat;
  padding: 0 0 0 15px;
  color: #6db400;
  font-weight: bold;
}

#support-main .best-answer-green a {
  color: #6db400;
}

#support-main .best-answer-green a:hover {
  text-decoration: none;
}

#support-main #question-best-answer-heading {
  margin: 30px 0 10px 0;
}

#social-share {
  display: none;
  float: left;
  width: 80px;
  margin-left: -90px;
}

#social-share .share-btn {
  margin: 0 auto 15px auto;
  width: 60px;
  text-align: center;
}

#social-share .share-btn .fb-like {
  margin-left: 6px;
}


.desk-external-variables {
  visibility: hidden;
}

/**
 * Syntax highlighting
 */

.article-content textarea {
  visibility: hidden;
}

/**
 * prism.js default theme for JavaScript, CSS and HTML
 * Based on dabblet (http://dabblet.com)
 * @author Lea Verou
 */

 .content.question code {
  display: inline;
  font-family: Menlo, monaco, monospace;
  font-size: 12px;
  color: #000;
  background: #f2f2f2;
  padding: 3px;

 }

.content.question pre,
.content.article code {
  font-family: Menlo, monaco, monospace;
  font-size: 12px;
  color: #000;
  display: block;
  background: #f2f2f2;
  line-height: 21px;
  margin: 0;
  overflow: auto;
  padding: 15px;
  margin: 30px 0 30px 0;
  width: 670px;

  direction: ltr;
  text-align: left;
  white-space: pre;
  word-spacing: normal;

  -moz-tab-size: 4;
  -o-tab-size: 4;
  tab-size: 4;

  -moz-box-sizing: border-box; 
  -webkit-box-sizing: border-box; 
  box-sizing: border-box;
  
  -webkit-hyphens: none;
  -moz-hyphens: none;
  -ms-hyphens: none;
  hyphens: none;
}

code[class*="language-"],
pre[class*="language-"] {

}

/* Code blocks */
pre[class*="language-"] {
  overflow: auto; 
}

:not(pre) > code[class*="language-"],
pre[class*="language-"] {
  
}

/* Inline code */
x:not(pre) > code[class*="language-"] {
  padding: .1em;
  border-radius: .3em;
}

.token.comment {
  font-style: italic;
}

.token.comment,
.token.prolog,
.token.doctype,
.token.cdata {
  color: #999;
}

.token.punctuation {
  color: #999;
}

.namespace {
  opacity: .7;
}

.token.property,
.token.tag,
.token.boolean,
.token.number {
  color: #ee215a;
}

.token.string {
  font-weight: bold;
}

.token.selector,
.token.attr-name,
.token.string {
  color: #00a8ff;
}

.token.operator,
.token.entity,
.token.url,
.language-css .token.string,
.style .token.string {
  color: #666;
}

.token.atrule,
.token.attr-value,
.token.keyword {
  color: #0dab4c;
}


.token.regex,
.token.important {
  color: #0dab4c;
}

.token.important {
  font-weight: bold;
}

.token.entity {
  cursor: help;
}